A group of 10 of us went out for my 30th birthday this past weekend, and EVERY SINGLE ONE of us had a BLAST!! (Even with my brother taking a fall and husbands bike's battery dying shortly into the tour). Because of one of our bikes dying, Ryan quickly made it a point to offer me a refund for the bike. Customer Service here is amazing. I can't say enough good things about the actual tour or the company. If other family members come visit me in Austin, this will definitely be back on the to-do list!